Branch Support Admin (Loan Processing)

Join Carsome, a leading digital automotive platform, as a Branch Support Admin (Loan Processing) in beautiful Bali! This role is perfect for detail-oriented professionals who thrive in fast-paced environments and are passionate about supporting sales and administration. As a Branch Support Admin, you'll be the backbone of our loan processing team, ensuring smooth operations and exceptional customer service. In this role, you'll handle loan applications, manage documentation, and coordinate with various stakeholders to facilitate seamless transactions. This is an exciting opportunity to grow within a dynamic and innovative company that values its employees and fosters a culture of continuous learning.

Carsome is a cutting-edge digital automotive platform that connects car buyers and sellers, offering a seamless and transparent experience. With a strong presence in Indonesia, Carsome is committed to revolutionizing the automotive industry through technology and innovation. Our team in Bali is dedicated to providing top-notch support to our customers, and we're looking for talented individuals like you to join us on this journey.

In this role, you'll be working closely with our sales team to ensure that loan applications are processed efficiently and accurately. You'll be responsible for managing and organizing loan documentation, verifying customer information, and coordinating with our finance and legal teams to ensure compliance with all regulations. With your strong administrative skills and attention to detail, you'll play a crucial role in supporting our sales team and facilitating smooth transactions.

📋 Tanggung Jawab Pekerjaan

• Process and manage loan applications from start to finish, ensuring accuracy and compliance with regulations
• Coordinate with sales and finance teams to facilitate seamless transactions
• Manage and organize loan documentation, including contracts, agreements, and supporting documents
• Verify customer information and ensure all necessary documentation is complete and accurate
• Assist in the preparation of loan approvals and disbursements
• Provide exceptional customer service and support to our customers throughout the loan process
• Maintain accurate and up-to-date records of all loan transactions
• Assist in the training and development of new team members

🎓 Kualifikasi & Syarat

• Minimum of 2 years of experience in a similar administrative or support role, preferably in the finance or automotive industry
• Strong administrative skills, with excellent attention to detail and accuracy
• Proficient in using Microsoft Office Suite, including Excel and Word
• Familiarity with loan processing systems and software, such as SAP or similar platforms
• Excellent communication and interpersonal skills, with the ability to work well in a team
• Strong problem-solving and decision-making skills
• Ability to manage multiple tasks and prioritize workload effectively
• Bachelor's degree in Business Administration, Finance, or a related field (preferred but not required)

🛠️ Keahlian

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