English Live Chat CS

Concentrix · 📍 Yogyakarta, DI Yogyakarta · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
Rp 3.500.000 – Rp 4.000.000 per month
Concentrix is seeking a talented English Live Chat Customer Service Representative to join our team in Yogyakarta. As a Live Chat CS, you will be the first point of contact for our customers, providing them with excellent service and support. This is a great opportunity to work in a dynamic and fast-paced environment while making a positive impact on our customers' experience.

📋 Tanggung Jawab Pekerjaan

Answer customer inquiries and provide information about our products and services.,Resolve customer issues and complaints in a timely and professional manner.,Maintain accurate records of customer interactions and transactions.,Uphold our company's policies and procedures, ensuring compliance with all relevant regulations.,Work collaboratively with team members to achieve our service level objectives.,Provide feedback to the team on customer satisfaction and service quality.,Participate in training and development programs to enhance your skills and knowledge.

🎓 Kualifikasi & Syarat

Fluent in English, both written and spoken.,Previous experience in customer service or a related field is a plus.,Strong communication and interpersonal skills.,Ability to work well under pressure and meet tight deadlines.,Good problem-solving and decision-making skills.,Familiarity with basic computer software and online communication tools.,Ability to work independently and as part of a team.,High school diploma or equivalent.

🛠️ Keahlian

Excellent written and verbal communication skills.Strong problem-solving and decision-making skills.Ability to work well under pressure and meet tight deadlines.Familiarity with basic computer software and online communication tools.Ability to work independently and as part of a team.High school diploma or equivalent.
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