Marketplace Administrator - Sidoarjo, East Java

Join Pengiklan Anonim as a Marketplace Administrator in Sidoarjo, East Java, and play a pivotal role in managing and optimizing our digital marketplace operations. We are seeking a highly motivated and detail-oriented professional who is serious about delivering exceptional results. In this role, you will be responsible for ensuring the smooth operation of our marketplace, managing user accounts, and troubleshooting technical issues. This is an exciting opportunity to work in a dynamic and fast-paced environment, where your skills and expertise will be crucial in driving the success of our digital marketplace.

At Pengiklan Anonim, we are committed to providing a platform that connects buyers and sellers seamlessly. Our team is dedicated to delivering innovative solutions and exceptional customer service. As a Marketplace Administrator, you will have the chance to work with cutting-edge tools and technologies, including Shopify, WooCommerce, and Magento. This role offers significant growth opportunities and the chance to make a tangible impact on our business.

📋 Tanggung Jawab Pekerjaan

• Manage and maintain the marketplace platform, ensuring it operates smoothly and efficiently.
• Handle user account creation, management, and support, resolving any issues promptly.
• Monitor and troubleshoot technical issues, ensuring minimal downtime and optimal performance.
• Collaborate with the development team to implement new features and improvements.
• Analyze marketplace data to identify trends and areas for improvement.
• Provide excellent customer service, addressing user inquiries and concerns.
• Stay updated with industry trends and best practices in digital marketplace management.
• Participate in team meetings and contribute to the overall strategy and goals of the department.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 2 years of experience in a similar role, preferably in a digital marketplace environment.
• Proficient in using Shopify, WooCommerce, and Magento.
• Strong knowledge of HTML, CSS, and JavaScript.
• Experience with SQL databases and familiarity with APIs.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced, deadline-driven environment.

🛠️ Keahlian

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