Front Desk Receptionist - Beauty Clinic (Surabaya)

Join Jayanata, a pioneering beauty clinic established in 1984, as a Front Desk Receptionist in our Surabaya branch. As the first point of contact for our valued clients, you will play a crucial role in delivering exceptional customer service and upholding our reputation for excellence. In your daily interactions, you'll handle appointments, manage client inquiries, and ensure a seamless experience for everyone who walks through our doors. This is your chance to be part of a legacy that has been setting standards in beauty and wellness for over four decades.

At Jayanata, we believe in continuous growth and development. As a Front Desk Receptionist, you'll have the opportunity to learn and grow within a supportive environment. We provide comprehensive training programs to help you develop your skills and advance your career. Whether you're a seasoned professional or just starting out, we offer a welcoming atmosphere where you can thrive and make a meaningful impact.

📋 Tanggung Jawab Pekerjaan

• Greet and assist clients upon arrival, ensuring they feel welcome and valued.
• Schedule and manage client appointments efficiently using our in-house scheduling software.
• Handle client inquiries and provide accurate information about our services and products.
• Process payments and maintain accurate financial records using our accounting software.
• Coordinate with our beauty therapists to ensure smooth and timely service delivery.
• Maintain a clean and organized reception area, ensuring it meets our high standards of cleanliness.
• Assist in managing the receptionist's daily tasks, including inventory checks and restocking supplies.
• Promote our services and products to new clients, helping to grow our client base.

🎓 Kualifikasi & Syarat

• Minimum 1 year of experience in a front desk or receptionist role, preferably in a beauty or healthcare setting.
• Proficient in using Microsoft Office Suite, particularly Excel and Outlook.
• Excellent communication and interpersonal skills, with the ability to handle multiple tasks simultaneously.
• Strong organizational skills, with the ability to manage time and priorities effectively.
• Fluent in both spoken and written Bahasa Indonesia.
• Familiarity with basic beauty industry knowledge and practices is a plus.
• Ability to work well under pressure and meet tight deadlines.
• Willingness to learn and adapt to new systems and procedures.

🛠️ Keahlian

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